Send Your Complaint in letter / application from or in a prescribed “Complaint /Feedback/Suggestion Form” which is available at the Reception Counter. All sorts of complaint will be received by the Receptionist, if delivered in person.
You may also contact following officers for any grievance or complaint:-

1. Mr. Atif Mahmud

Senior Vice President (Compliance) Ext. 349 E-mail: atif@paklibya.com.pk 

2. Mr. Farid Ahmed

Vice President Head of HR & Admin Ext. 334 E-mail: farid@paklibya.com.pk

A procedure for dealing with the customers’ Complaints is also available at the Reception Counter.

For Attending the issues of Politically Exposed Person
You may contact the following officer:
 
Mr. Atif Mahmud
Senior Vice President (Risk Management & Regulatory Compliance) Ext. 349
e-mail: atif@paklibya.com.pk